SUPPORT
Frequently asked questions.
Where does NextRobo sell?
NextRobo is a Canadian store. Product availability and delivery options can vary by item and supplier location.
Are prices shown in Canadian dollars?
Yes. Store pricing is presented in CAD unless Shopify clearly indicates otherwise at checkout.
How long does shipping take?
Delivery time depends on the product, warehouse or supplier location and destination. Product-specific shipping information will be shown where available, and you can contact us before ordering if timing is important.
Can I ask whether a product is right for my application?
Yes. Email sales@nextrobo.ca with the product and what you are trying to accomplish. We will help clarify fit, specifications or compatibility where possible.
How do warranties work?
Warranty coverage varies by product and manufacturer. The applicable product or manufacturer warranty information should be reviewed before purchase, and we can help point you to the correct documentation.
Can I change or cancel an order?
Contact us as quickly as possible at sales@nextrobo.ca. Once an order has entered supplier processing or shipping, changes may no longer be possible.
Do you work with businesses and property managers?
Yes. For multi-unit, commercial, property-management or larger-volume requirements, email us with the project details so we can review the best product and sourcing options.